To meet the growing demand from our valued Walsall customers, we are excited to introduce a scheduled van collection service. Collect yourfresh cakes locally without the travel.
For Wednesday: Mon 5:00 PM
For Saturday: Thu 5:00 PM
Where it all began
Born in lockdown. Built on kindness.
Your cake will be handed over directly from our clearly branded, refrigerated van. Look for the The Cravery logo.
Collection Location
Your cake will be handed over directly from our clearly branded, refrigerated van. Look for the The Cravery logo.
This is the heading
Large car park on Upper Rushall Street
OFF Upper Rushall Street, Walsall, WS1 1QJ
Open in Google Maps
Navigate to Upper Rushall Street
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Precise What3Words location
StrictTiming
The driver will leave promptly at 11:00 AM. Late arrivals cannot be accommodated once the van departs. If missed, your cake will be returned to our Birmingham factory.
Van Only
Collection is from the van only. This is not a shop or physical
building. Look for the branded van in the car park.
Running Late?
f you expect to be delayed, you must inform us in advance by contacting us via WhatsApp. Please provide your name, order number, and
collection date.
Collection Options
Choose the perfect time slot that suits your schedule.
FASTEST
Same Day
"Order before 11 am for same-day
cake pickup in Birmingham. Swing by
our factory between 2:00 and 2:30
pm!"
The Walsall Cake Collection Van Service is a scheduled service operated by The Cravery. A clearly branded, refrigerated van travels to a designated location in Walsall on specific days, enabling local customers to collect their pre ordered cakes without making the trip to the Birmingham factory. This service was introduced in response to increased enquiries and growing support from Walsall based customers.
When is the Walsall Collection available?
The Walsall Collection operates on Wednesdays and Saturdays. The collection window is strictly between 10:30 AM and 11:00 AM, a 30-minute slot. The driver will leave promptly at 11:00 AM, and late arrivals cannot be accommodated once the van departs.
Detail
Information
Collection Days
Wednesdays & Saturdays
Collection Time Slot
10:30 AM – 11:00 AM (strict 30-minute window)
Order Cut-off
Wednesday collection: Tuesday 11:00 AM Saturday collection: Friday 11:00 AM
Where is the Walsall Collection point?
The collection takes place at a large car park on Upper Rushall Street, OFF Upper Rushall Street, Walsall, WS1 1QJ. This is not a shop or physical building, collection is from the branded van only. Look for the clearly marked The Cravery logo on the refrigerated van parked in the car park. You can also use the What3Words location or open the address in Google Maps for precise navigation.
What are the order cut-off times for Walsall Collection?
To collect on a Wednesday, your order must be placed by Tuesday at 11:00 AM. To collect on a Saturday, your order must be placed by Friday at 11:00 AM. Orders placed after these cut-off times will not be available for the next scheduled collection day.
How do I collect my cake from the Walsall van?
Arrive on Time: Be at the collection point between 10:30 AM and 11:00 AM.
Have Your Order Details Ready: Know your order name or order number.
The Handover: Approach the van or remain near your vehicle. The team will hand over your cake directly.
Safe Transport: Place the cake on a flat, stable surface in your car to ensure it arrives home in perfect condition.
What should I bring to the collection?
You should have your order confirmation email or your order name/number ready. This helps the team locate and confirm your order quickly during the short collection window.
What happens if I am running late?
If you expect to be delayed, you must inform The Cravery in advance by contacting them via WhatsApp. Please provide your name, order number, and collection date. However, please note that the driver will leave promptly at 11:00 AM, and late arrivals cannot be accommodated once the van has departed.
What happens if I miss my Walsall collection slot entirely?
If you miss your collection time, your cake will be returned to The Cravery’s Birmingham factory. You then have two options:
Collect the next day from the Birmingham factory during the 9:00 – 9:30 AM slot.
Request a local delivery, which is subject to availability and may incur additional delivery fees.
Can someone else collect the cake on my behalf?
Yes, someone else can collect your order on your behalf, provided they have the order confirmation email. Please inform The Cravery in advance by calling or messaging them on WhatsApp so the team is aware of the change.
Can I request a different collection time?
Unfortunately, no. To maintain smooth operations and ensure product quality, The Cravery only offers the fixed time slots listed above. If you are unable to make your scheduled slot, please reach out as early as possible to discuss alternative options.
Thank You, Walsall
This service exists because of increased enquiries and growing support from Walsall customers. Your cooperation helps us expand properly, without compromising the quality you expect from us.